Qualification : Assertion without Aggression
About the programme
Some colleagues and people we meet at work and in everyday life are impatient, rude, stressed, de-motivating, and often just unaware of how their behaviour impacts on others. Participants learn exceptional skills to deal with difficult people in a direct but non-confrontational way.
There are no specific entry requirements
|Please enquire||Please enquire||Please enquire||Please enquire||Please enquire||No||Please enquire|